Website + AI Customer Assistant

A concept system showing how a patient-facing website and an AI assistant can absorb repetitive questions and guide visitors toward booking, without adding reception workload.

Patient questions arrive outside opening hours and reception time is consumed by repetitive enquiries.

A clear patient-facing website with an assistant that answers common questions and guides visitors toward booking.

A concept website structure with treatment information, practical practice details and an always-available assistant entry point on every page.

The assistant answers frequent questions from approved practice information only, collects the reason for the visit and preferred times, then routes the request to the practice with an automatic confirmation to the patient.

• Answers to frequent patient questions
• Appointment request guidance
• Out-of-hours availability
• Automatic confirmations
• Bilingual conversation

• Concept homepage with treatment overview

• Assistant answering a patient question

• Appointment request summary handed to the practice

Abstract interface previews. Replace with production screenshots once they are approved for publication.

• Modern web stack
• AI assistant
• Appointment guidance
• Automated notifications